TERMS & CONDITIONS
Missing Money Australia may not disclose the source of claimable funds, without a signed Authority to Release Form. This form is a legally binding contract, authorising Missing Money Australia to work as your Refund Agent. A signed Authority to Release form is the requirement of ALL holding authorities, when enlisting the services of a Refund Agent.
By signing our Authority to Release form, clients recognise and accept responsibility for the provision of all correct documentation required to initiate their claim. Clients are guided by Missing Money Australia regarding all required documentation.It is illegal to knowingly make a claim to funds which DO NOT belong to you.
Missing Money Australia will NEVER support a fraudulent claim.Missing Money Australia’s fee is 15% + GST of all recovered money. Our fee is payable at the time of recovery. We use the service of Fee from Refund (ABN 99 156 638 890). This service enables our clients to pay Missing Money Australia, directly from their successful claim. The balance of the recovered money will be deposited electronically into your nominated bank account. Please ensure accuracy when completing your bank account details.
It is the responsibility of clients to provide the correct Account Name, BSB Number, Account Number.
We will issue a Paid Tax Invoice for our service, within 7 days of receiving your funds.If we are unsuccessful at refunding your money, Missing Money Australia’s service is FREE.
Every effort is made by Missing Money Australia to ensure your refund is deposited directly into your nominated bank account, within 9 weeks of receiving ALL correct documentation. It is the responsibility of clients to provide correct information. Providing incorrect information may lead to a delay in receiving your refund. Missing Money Australia and its employees are not responsible for any delays in the processing of claims by holding authorities and do not accept responsibility for any loss, claim, or liability arising from any such delay.
Missing Money Australia does not warranty or guarantee the currency, accuracy or completeness of any information provided via any correspondence and/or communications. Missing Money Australia disclaims liability of any kind, including and without limitation, liability for accuracy, quality, performance, or reliability for a particular purpose arising out of the information provided.
Acceptance of our service, is automatic acceptance of our terms and conditions.